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Satisfaction Guarantee
Fast & Free Shipping
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Your Cash on Delivery order has been confirmed. Please be aware of our text or call regarding your order.
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Shipping Policy
✅ Be RESPONSIBLE. BOGUS buyers, JOY RESERVERS, and SCAMMERS will not be tolerated.
✅ Your order/s will be shipped ASAP. After shipment, here is our delivery timeline:
• 3–4 days – Metro Manila
• 3–6 days – Luzon Provinces
• 4–7 days – Visayas
• 6–11 days – Mindanao
✅ We cannot guarantee door-to-door delivery for some areas due to ODZ (Out of Delivery Zone) limitations.
✅ Riders are NOT allowed to open the parcel before payment due to courier policy.
📌 If you have any concerns, please take a video while opening your parcel so we can assist you immediately.
✅ If you have any concern with your order details, kindly message us right away so we can correct it before shipping.
NO CANCELLATION of parcel after being processed.
FOR INQUIRIES OR CONCERN: Kindly wait for our agents to assist you. Don't worry your voice is important to us.
You may contact us here via FB Messenger, via Instagram, or send us an email @ redcloverphilippines@gmail.com 🍀
Returns & Exchange
Red Clover Philippines honors product returns and replacements in line with the Republic Act 7394 (Consumer Act of the Philippines).
We only accept returns or exchanges for damaged or defective items.
Please note: Change of mind or wrong item ordered is not valid for refund or exchange.
If you received a defective item, please email us at:
📧 redcloverphilippines@gmail.com
with the following:
Order Number
Clear photo or video of the defective item
Short description of the issue
Once reviewed, our team will get back to you within 48 hours.
🔒 Reminder:
Red Clover Philippines does not provide replacements for concerns unrelated to product defects.
Please double-check your orders before checking out to ensure accuracy.
Warranty Policy
Red Clover Philippines honors product warranty for items received only with in 7 days time period. Please do ask questions and check our FAQ on how to maintain our products.
We only accept returns or exchanges for damaged or defective items.
Please note: Change of mind or wrong item ordered is not valid for refund or exchange.
If you received a defective item, please email us at:
📧 redcloverphilippines@gmail.com
with the following:
Order Number
Clear photo or video of the defective item
Short description of the issue
Once reviewed, our team will get back to you within 48 hours.
🔒 Reminder:
Red Clover Philippines does not provide replacements for concerns unrelated to product defects.
Please double-check your orders before checking out to ensure accuracy.
Data Privacy
Collection and Use of Personal Information
We collect personal information such as your name, email address, shipping address, and payment details when you place an order or create an account on our website. This information is collected in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and is used solely to process your orders, communicate with you about your purchases, and improve your shopping experience. We do not collect more information than is necessary for these purposes.
Data Sharing and Disclosure
Your personal information will not be sold, rented, or disclosed to third parties without your consent, except when required by law or when necessary to fulfill your order (such as sharing your shipping address with our logistics partners). Any third-party service providers we engage are bound by confidentiality agreements and are required to handle your data in accordance with applicable Philippine data privacy regulations. We ensure that all data sharing is limited to what is strictly necessary for the fulfillment of our services.
Your Rights as a Data Subject
Under the Data Privacy Act of 2012, you have the right to access, correct, and request the deletion of your personal information held by us. You may also object to the processing of your data or withdraw your consent at any time by contacting our Data Protection Officer through the contact details provided on our website. We are committed to responding to all data-related requests promptly and in accordance with the guidelines set by the National Privacy Commission of the Philippines